Helping Canadian Companies Hire Expert Customer Service Agents
From as low as C$11/hour


✔ Expert Agents, Dedicated To Your Company
✔ 5+ Years Customer Service Experience
✔ 24/7 365 Coverage In Any Time Zone

See how we can help you

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proudly Canadian

Trusted by top Canadian brands

We work with Canadian clients across all industries to provide personalized outsourcing solutions.
TDot Performance logoAutomotive Stuff logoPulp & Press logoHealthy Planet logoKase Insurance logoKase Insurance logoKase Insurance logo

Why ProSolutions?

Save Over 60% On Staffing

Let our PROs handle routine tasks so your team can focus on growing your business

The Best of the Best Agents

We build your team to work with the support systems and technology you already use

Proudly Canadian

We are proudly 100% owned and operated in Canada.

Omni Channel Customer Service

Email
Phone
Live Chat
In-App
Social Media
SMS

Email

Phone

Live Chat

In-App

Social Media

SMS

Our Steps to Your Success

1. Tell us your needs

Let us know your problems and what’s most important to you. With this information, we create a customized outsourcing solution for you.

2. Sign the agreement

Once we agree on your customized outsourcing solution, we send you a written agreement to review and sign.

3. Build your team

Our recruiters begin searching our vast talent pool for the best possible candidates for your company. Every candidate we select is a high-performing individual, fluent in English and a fit with your company culture.

4. PRO training

We work collectively with your team to create a customized training program and put PROs through rigorous and comprehensive training.

5. Begin working

Your PROs begin working for you, providing world-class service for your customers. We closely monitor PROs for quality assurance.

Customer Service For Canadian Companies, From C$11/Hour

Get started with us today.

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Customer Service For As Low As $8/Hour

Our PROs are thoroughly trained to deliver exceptional experiences for your customers
Try ProSolutions Today

Dedicated Customer Service Agents, Exclusively for You

We find experienced, dedicated and hard-working customer service agents who are ready to help your company grow.

Extensive Training

Your agents undergo comprehensive training modules and live training sessions with your team.

Operating Procedures

We work with you to create a brand-specific standard operating procedure document tailored for your agents.

Performance Monitoring

We conduct weekly QA assessments with your agents to ensure exceptional work and KPI achievement.

Continuous Support

You'll have regular meetings with your dedicated Customer Success Manager and can reach them any time by email or phone.

They have been vital in helping our company grow efficiently. In our first year working with them, their team has taken on a significant number of tasks across various departments and are now in integral part of achieving our business goals. Their staff has meshed seamlessly with our local teams and company culture.
Talha Dadabhoy
Director of Operations, Healthy Planet
The outsourcing process was simple and stress-free. We were always hesitant to outsource because of the risks but the ProSolutions process eliminated those concerns. Their team was very supportive and took the time to understand our specific business needs and tailor their solution for us to maximize results.
Arian Ebrahimi
President, Kase Insurance
Working with ProSolutions has transformed our business and allowed us to grow faster than we could have ever imagined. Their customer service PROs helped meet the needs of our growing client base that we couldn’t handle internally.
Keith Perera
They found the exact right people to fit our needs. Very smooth process to get started and the performance of our Pros has been phenomenal. Far better than expected. You can tell they really care about the success of their Pros. Quality work, great communication and excellent results. Definitely recommend for outsourcing needs.
Justin Ty
Product Data Manager, Automotive Stuff
Outsourcing with ProSolutions has been transformational for our business. Our outsourced resources are managing all aspects of our customer service and support - phone, email, chat, social. We are seeing dramatic improvements across the board, most importantly with our customer happiness KPIs.
Vijay Naganathan
Customer Service Manager, TDot Performance

Affordable And Simple Pricing

MOST POPULAR

1-9 Agents

C$12
/hour

Per Agent

40 Hours/Week

Dedicated and Trained Agent

Customer Success Manager

Quality Assurance Team

Daily And Weekly Reporting

One-Time Onboarding Fee

Get Started

10-29 Agents

C$11
/hour

Per Agent

40 Hours/Week

Dedicated and Trained Agent

Customer Success Manager

Quality Assurance Team

Daily And Weekly Reporting

One-Time Onboarding Fee

Get Started

30+ Agents

Contact Us
/hour

Per Agent

40 Hours/Week

Dedicated and Trained Agent

Customer Success Manager

Quality Assurance Team

Daily And Weekly Reporting

One-Time Onboarding Fee

Get Started

basic

$12
month

Cloneable Content

Beautiful Templates

Detailed Guides

Get Started

business

$32
month

Cloneable Content

Beautiful Templates

Detailed Guides

Expert Support

Get Started
* Billed as $420 yearly

Professional

$79
month

Cloneable Content

Beautiful Templates

Detailed Guides

Expert Support

Communities & Groups

Inspiration & Jobs

Get Started

Customer Service For As Low As C$11/Hour

Get started with us today.

How many orders per day does your company receive?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Questions?

Check our frequently asked questions.
FAQ

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WHAT THE PEOPLE SAY

“Great customer service, kuddos for doing things the right way rather than the easy way. I am still getting compliments about the food served at my wedding.”
Paul Morgan

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Party On

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